January 15, 2021 Updated on

Why the refunded amount of the Deposit Protection Program was suddenly deducted from my account?

The bonus amount you have received through the Deposit Protection Program can be canceled if:

  1. You have withdrawn profits from the account;
  2. You haven’t made a deposit to the account within 30 days.

To find out more about the status of your trading account, contact SuperForex’s support team.

You can also see the full terms and conditions of the Deposit Protection Program in the client cabinet.

Client Portal

The company has the right to refuse to refund the Customer’s deposit if the client systematically violates the rules of the User Agreement during the active period of the Deposit Protection program, or if more than 70% of the closed deals on the client’s account within the last 90 days have had negative results.