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December 12, 2020 Updated on

Why I can't click on "Get the No Deposit Bonus" button?

If you cannot cick on “Get the No Deposit Bonus” button or request the bonus for some reason, you can simply contact SuperForex’s support team to find out the reason.

SuperForex’s multilingual support team is available from 7:00 AM to 5:00 PM (GMT+0).

If the “Get the No Deposit Bonus” button is not working, it could be one of the following reasons.

You have already requested a $50 No Deposit Bonus.
In this case, you just need to complete account verification and have a valid live trading account to receive the No Deposit Bonus.
You have requred another type of bonus with the account.
SuperForex’s No Deposit Bonus isn’t compatible with any other bonus promotions. If you have already requested to get another bonus for the account, you cannot get the No Deposit Bonus. In this case, you need to open another live trading account.
You haven’t fully verified your account.
If you haven’t verified your account, then you must proceed to verify your name, residential address, email address and phone number in the portal.
Your account’s leverage isn’t 1:200 or lower.
SuperForex’s No Deposit Bonus is available for an account with a leverage less than 1:200. Make sure that your account has 1:200 or lesser leverage.
Your account’s type isn’t “Standard”.
SuperForex’s No Deposit Bonus is available only for Standard accounts. You cannot request the No Deposit Bonus with any other account types.
You have requested 2000% Easy Deposit Bonus before.
If you have requested a 2000% Easy Deposit Bonus before with any other account, then you won’t be able to get a $50 No Deposit Bonus. In this case, contact SuperForex to cancel your previous bonus request, so you will be able to request a $50 No Deposit Bonus.

To find out the exact reason why you cannot click the “Get the No Deposit Bonus” button, contact SuperForex’s support team with your account number.